Philip Crosby, Reflections on Quality quotes
"You have to lead people gently toward what they already know is right."
Take this quote mobile"Being convinced one knows the whole story is the surest way to fail."
"We can spend our whole lives underachieving."
"The great discoveries are usually obvious."
"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."
"Selecting the right person for the right job is the largest part of coaching."
"Just being honest is not enough. The essential ingredient is executive integrity."
"Quality has to be caused, not controlled."
"Quality has to be caused, not controlled."
"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."